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Fingermark announces SaaS and SLA fees are waived

2 April 2020

Dear Customers,

We understand the challenges of running a business during this time and the impact that the current climate is having on operations and cash flow. You are not alone, we are feeling the pain too. 

As we’ve said from the beginning we will do everything possible to support our customers through this and we are here to help you.

To show our support and help you through this time, we are today announcing that all SaaS and SLA (Service Level Agreement) fees for our indoor technology (kiosks and indoor digital menu boards) will be waived for the next three months from 1 April 2020 – 30 June 2020.

We hope this gesture goes some way towards easing the pressure on your business right now.

We need to stick together and we want to help where we can so that we all can come out of this stronger. 

We are always available to chat and to discuss what we are seeing in the market. Please reach out to us, even just to chew the fat, we’re all in this together.

If you have paid in advance for SaaS and SLA please speak to us about the options available to you.

Take care and be kind.


Luke Irving

Fingermark President and Founder